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How do you scale? What amenities enable you to compete? What will set you apart? We develop answers by culling insights and real-world results from across our practices.
Hospitality After COVID-19: Reframed Rituals
While the sharing economy has both threatened and reshaped the hotel industry in the last several years, consumers will be reevaluating their travel behavior and lodging providers following COVID-19. Safety, health, and evidence-backed messaging will drive all consumer decisions —leading to a resurgence in reputable hotel brands that can provide a level of regulation and credibility around cleanliness that shared platforms like Airbnb and VRBO cannot.